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Visitor FAQs
Are dogs allowed?
The vast majority of our locations are outdoors and well behaved dogs are more than welcome. At our indoor venues only assistance dogs are permitted unfortunately.
Will there be any gluten free food for sale?
Yes! We always have quite a few stalls selling gluten free food.
Do I have to pay for entry or buy a ticket?
All of our events are free!
Exhibitor FAQs
New Exhibitors
New Exhibitors
What are the criteria for being accepted to trade at an event?
We welcome a wide variety of stalls types at our events, from street food to cosmetics and clothing to jewellery. If you have fantastic products or a local business or organisation to promote we'd love to hear from you. Please note the following before you apply:
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Products and services must fulfil our requirements of being sustainable and ethical - please head to our Regen Explained page for details on what we mean by this.
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We do not accept applications from MLMs
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What's the difference between a standard stall and a catering stall?
You will need to book a catering stall if you intend to cook or serve hot or heated food at the event. A standard stall will be adequate for all other product lines.
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Do I need a food hygiene rating certificate?
If you are producing the food and drink that you will be selling onsite with us, you will need to be registered with your local council, which is a very simple online application.
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Check out the following link for more information: https://www.food.gov.uk/business-guidance/register-a-food-business 
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Can you advise me on my Public Liability Insurance cover and how much it needs to be?
You will need a public liability insurance policy with a minimum cover of £1 million to showcase at our events, this must be submitted as part of the trader registration form. If you have yet to get your policy in place, we’d recommend Simply Business as they are easy to get cover set up and reasonably priced. ​​
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Can I sell alcohol and will I need a temporary event notice (TEN)?
We currently can only support the sale of alcohol for home consumption. At most events you will need to apply for a TEN in order to sell alcohol, so please check with the office team what you need to do for each location prior to booking. It is the exhibitor's responsibility to apply for a TEN to the local council in good time of the event date itself.
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What will the images of my products and stall be used for?
The images you submit during registration may be used to promote your business on our social media channels, so make them as high-quality as possible.
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Where can I find your terms and conditions?
Our terms and conditions can be found here.
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How do I register as a new exhibitor?
Once you have submitted a registration form you can then apply to join us at the events we host.​
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I'm a new business owner, how do I get involved?
Check out our guidance which can be found here to see if you meet the criteria and have all the insurance, certifications and licences needed to join us onsite. If you do, then fill out our exhibitor registration form as above and apply for the events you'd like to take part in.
Booking Events
Booking Events
How do I apply to an event?
Your event applications won't be approved until you have registered your documents on our registration form. You can then apply for events here.
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I've submitted an event application. When will I hear back?
We aim to respond to every application to confirm or discuss your attendance at our events within 72 hours (during the working week), but do bear with us during our busy periods.​​​​
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The website says the event I want to trade at is full? How do I join the waiting list?
Please send us a message detailing what event waiting list you want to be added to (location & date), what you want to sell and we'll add you to the waiting list.
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How do I cancel a booking?
To cancel a booking all you need to do get in touch and confirm the date and location of the event you want to cancel.​​​​
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Do you accept last-minute bookings?
We usually require payment at least four weeks prior to the event date, so we tend to not accept any new applications up to two weeks ahead of the event. However, if you are eager to join us and you are able to make payment at least 36hrs prior to the event, we may make an exception.
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Please email the office team to confirm if we will be able to accommodate you.
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How do I get notified about new events? How do I sign up to your mailing list?
We send a weekly newsletter to our vendor mailing list. Click here to subscribe.
Pre-Event
Pre-Event
Equipment & Infrastructure
Can I bring my own gazebo?
You can bring your own commercial grade gazebo to the majority of our outdoor events. However, we ask that you only bring gazebos that are 3m x 3m or smaller and that you make sure you bring enough weights with you to secure it safely.
I am thinking of buying my own gazebo, can you recommend any?
We've used Apex Market Stalls and the Gazebo Shop previously, so check them out. We would highly recommend getting the best quality gazebo you can afford.
Can I hire a gazebo and/or table?
Gazebo hire is available at some of our outdoor locations. Gazebos available for hire are 3m x 3m.
We do not offer table hire at our outdoor events. Please check the exhibitor page of the location you're interested in to find out what is available. You can bring your own gazebo as long as it is 3m x 3m or smaller.
If I hire a gazebo will it have side walls?
We are not able to supply side walls unfortunately.
Can I bring my catering trailer/catering van?
At most of our outdoor locations, you can bring your catering trailer or catering van. Please check the exhibitor page for the specific location you're interested in.
Can I book power?
Every event site is different so please check the exhibitor page of the location that you want to attend where it will detail what facilities are available to you.
Can I bring a generator?
Quiet diesel/LPG generators are permitted at most of our outdoor locations. We recommend that generators are fitted with suppression kits to minimize the noise output. Please get in touch to check.
Can I use gas?
Use of LPG is permitted at all of our outdoor locations.
Pitches
What is the size of the pitch I have booked?
The vast majority of our outdoor locations have 3m x 3m pitch sizes.
Is the pitch pre-allocated or is it on a first come first serve basis?
The site plan is designed by the office team and is dependent upon a multitude of factors, such as product variety, pitch size, and infrastructure being used. It is not permissible for traders to change their stall position on the day of the event without expressed consent from the site manager.
Can you tell me who is currently signed up to attend an event?
Lineups are posted to our Facebook & Instagram pages a few days before each event. You can also check out the Facebook event page which highlights those that will be joining us at each location.
Payments & Refunds
How much does a stall cost?
Our prices vary depending on the event, what you are selling, and where you are selling it, so check the trader page of the location you're interested in to find specific pricing. For a general idea, our standard pitch fee is around £80-£100 with our hot food caterer pitches at around £120-£150.
How do I pay for my fee?
You will receive an invoice generated by Xero that will detail the payment deadline and bank transfer details.
When do I need to pay?
We ask all traders to pay their fees at least a month before the event takes place, if there is no payment then we reserve the right to cancel your booking at any time.
What happens if I can’t pay my fee on time?
If you have a specific reason that you cannot pay for your pitch fee, then we can discuss this further, so get in touch with the office team to discuss your situation. However, if you do not pay on time, we may cancel your pitch.
What is your refund policy?
If you cancel more than 4 weeks before an event you will be entitled to a full refund. If you cancel less than 4 weeks before an event we won't be able to refund you and credit will only be issued if we can find a replacement.
Onsite
Onsite
Where can I find the setup information for this weekend's event?
You can find all of the information about your upcoming event on our setup information page which will be linked in your booking confirmation email. The setup information is normally added around 10 days before the event runs.
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What happens if the weather is bad?
If high winds are forecast for an outdoor event we may be required to cancel or postpone the event. We will keep you updated on all changes to an event if this happens.
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When can I arrive to set up?
Generally, we ask exhibitors to arrive between 07:30 - 09:30. You can check specifically what arrival slot you have been allocated on the timetable which can be downloaded from the setup information page (linked in your confirmation email).
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What is the guidance for unloading?
You'll find all of the guidance for where to unload and when on the setup information page (linked in your confirmation email).
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Where can I park?
You'll find information on suggested car parks on the setup information page (linked in your confirmation email). Local parking rules and restrictions apply, please check on arrival.
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When can I depart the site?
Most of our events end at 16:00 and once you have broken down and made your pitch tidy you can depart. Please check the timetable on the setup information page for the specific departure time you have been allocated.
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How many people attend each event?
Each event site is different as some are in the middle of a busy high street, whilst others draw in footfall each weekend for special events just like ours. We’d recommend checking out our exhibitor page for the events that you are interested in as this will give you a rough idea.
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Will there be more than one stall selling products like mine?
It is dependent upon your product, unfortunately, we cannot offer exclusivity at any event but if there is an exhibitor with a similar offering, we try our best to keep each stall holder apart. We also try our best to limit the number of exhibitors offering similar products and/or services.
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